R093 · 11 Client Requirements

Understanding what the client wants, why they want it and how success will be measured.

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Client and designer discussing requirements for a media project

Client requirements explain what the client wants the product to do, who it is for and how it should look, sound and feel. A clear understanding of the brief is essential for a successful project.

What are Client Requirements?

Client requirements describe what the client expects from the media product. They usually include the purpose, target audience, content, style, timescales and any constraints such as budget, legal issues or technical limits.

Requirements may be given in different forms, such as written briefs, scripts, emails, formal documents or meetings. You must be able to read a brief and pick out the key points.

Key points you must remember

Client Requirements at a Glance

Use this infographic to break down a client brief into clear requirements you can lift into exam answers.

Types of Client Requirements

What the brief is really telling you to do.

  • Purpose & audience: why the product is needed and who it is for.
  • Content: text, images, audio, video, features and functions that must be included.
  • Style: look and feel, brand colours, fonts, tone of voice, level of formality.
  • Timescales: key dates, deadlines, milestone reviews and launch dates.
  • Constraints: budget, legal and ethical issues, technical limitations, resources.
  • Exam link: pick out and quote requirements directly from the brief to support your answer.
What · Who · How

Success Criteria & Responding to the Client

How to show that your ideas meet the client’s needs.

  • Success criteria: how the client will judge if the product is effective.
  • Meeting requirements: explain how your ideas match purpose, audience, content and style.
  • Negotiating: suggest realistic changes if timescales, budget or resources are tight.
  • Evidence: link back to the brief, research findings and prototype feedback.
  • Exam structure: state requirement → explain idea → justify why it works.
  • Exam tip: use the phrase “This meets the client requirement because…” followed by a clear reason.
Criteria · Justify · Evidence

iMedia Matters Podcast

Flashcards & Mind Maps

For flash cards and mind maps, use our NotebookLM for this topic. It includes quick-fire revision prompts and visual links between key ideas.

📘 Open NotebookLM for Client Requirements

Games to Practise Client Requirements

Use these games to practise spotting key information in client briefs, linking requirements to audiences and choosing suitable products and formats.

Product design

Client Brief Detective

Race the clock to find key information in client briefs: purpose, audience, timescales, ethos and constraints.

Short answers Client brief Constraints
Product design

Audience Matcher

Use segmentation categories such as age, income, lifestyle and interests to match media products to the correct audience.

MCQs Segmentation Targeting
All topics

iMedia Genius

The flagship exam-style quiz covering every R093 question type: MCQs, short answers, binary questions, bonus rounds and timed scoring.

Exam-style All R093 content Mixed difficulty
Client briefs

Client Brief Builder

Identify brief types and separate requirements from constraints in real exam-style scenarios.

Arcade quiz Brief types Reqs vs constraints

Exam Practice – Client Requirements

Q1. State one type of information that might be included in a client brief. (1 mark)

Technique: Give one clear example such as target audience, purpose, deadline or required format.

Q2. Explain one reason why it is important to identify the target audience in a client brief. (2 marks)

Technique: Make one point about how audience affects content, style or platform, then explain the impact on the success of the product.

Example structure: “Identifying the target audience is important because… This means that…”

Q3. Describe one way a designer could clarify unclear requirements with a client. (3 marks)

Technique: Describe a specific action (e.g. follow-up meeting, email with questions, showing mood boards or sketches) and then develop your answer by explaining how this helps avoid mistakes.

Q4. Explain two constraints that might affect the design of a social media campaign for a small business. (4 marks)

Technique: Give two separate constraints (e.g. limited budget, short timescale, limited staff, platform rules). For each, explain how it affects the choices made by the designer.

Q5. A client has asked for a website to promote a new fitness app. The brief includes purpose, audience, key features, timescale and budget. Discuss how a designer should use this information when planning the website and explain why it is important to follow the client requirements. (9 marks)

Technique: Refer directly to elements of the brief (purpose, audience, features, timescale, budget). Explain how each one influences design decisions and production planning, then reach a justified conclusion about why meeting requirements matters.

  • Paragraph 1: Use of purpose and audience to plan style, tone and content.
  • Paragraph 2: Use of key features to decide pages, navigation and media assets.
  • Paragraph 3: Use of timescale and budget to plan realistic production and testing.
  • Final paragraph: Conclusion – consequences of not following requirements (unhappy client, wasted time, product not fit for purpose).

Can You Now…?